The research aims to study the status of Iran in the sub-index of innovation as the main indicator of the knowledge economy and to assess the interactions of the university, industry and government in the research and innovation system of the country. This research takes advantage of the World Bank Knowledge Assessment Methodology (KAM) framework to measure the sub-index of innovation and Triple-Helix model to investigate the relationship between university, industry and government in one of the variables of the innovation system. For that purpose, the World Bank's formula for Knowledge Economy Index was employed to measure the sub-index of innovation in Iran's economy from 1996 to 2016. The results of the computation of the innovation sub-

This paper surveys the relationship between stock market volatility and the business cycle in the Iranian economy, where both linear and nonlinear bivariate causality tests are used in the survey. The monthly data of the World Bank from 2000 to October 2016 is used in this survey. The results advocate that there is one-side linear causality between the business cycle and the stock market volatility, likewise, nonlinear relationship between the two mentioned variables are confirmed. It means that the results of the Granger causality in two-side analysis show that there is one-side linear relationship from business cycles to stock market volatility in Iran. On the other hand, by using a nonlinear method, the assumption of nonlinear causality

In recent years, banking industry has witnessed extreme competition along with numerous opportunities and threats. In such completion, those banks can win that acquire more market share with the lowest costs. It requires formulating and executing proper marketing strategies. Relationship marketing approach is an effective strategy in keeping the competitive situation and success of organizations. The main purpose of present paper is to study the impacts of relationship marketing aspects on banks’ customer satisfaction. It tests six hypotheses. Noteworthy, present study is a causal research in terms of its method and nature while it is a survey in terms of execution and an applied one in terms of purpose. It uses structural equation modeli

During the past few years, there have been increasing competitions in insurance firms around the world and most insurance firms try to find appropriate methods to reduce the cost of their products. In this paper, we perform an empirical investigation to find important factors influencing cost management in insurance industry. The proposed study of this paper detects five items including human productivity, economic inflation, competitions within industry, information technology and rate of damage paid to customers, which are effective on four important cost components. The implementation of analytical hierarchy process on ranking four cost components indicate that the amount of damage paid to customers is the most important factor followed

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