As the central IT department at Tarbiat Modares University, IS&T has a wide range of responsibilities, from providing the campus network to ensuring critical day-to-day business operations to strategic planning for IT. IS&T staff, as representatives of Tarbiat Modares University, bring their expertise to benefit Tarbiat Modares University users. Collaborative activities across the Tarbiat Modares University community (e.g., councils, committees, outreach programs) inform IS&T efforts to provide the services that support the needs of our clients. IS&T continually gathers information on the user experience at Tarbiat Modares University to develop clearer and more consistent communications and to launch appropriate experiments in improved IT services.

The following themes guide IS&T's activities:

• service orientation - understanding the work and goals of the people and organizations at Tarbiat Modares University to improve our focus on providing world class service;
  
• technological innovation and leadership - generating the ideas and experiments that will lead to the next generations of IT services;
  
• collaboration - working with other IT departments on campus and IT users throughout Tarbiat Modares University, as well as colleagues on other campuses, to foster a collaborative environment for problem solving, to plan for future IT needs. and to ensure that Tarbiat Modares University is getting the best and most cost effective information services support and technology available;
  
• communication - improving the flow of information throughout IST and the Tarbiat Modares University community, engaging clients and colleagues in a dialogue about IT needs and priorities, increasing the visibility and benefits of IT services, and creating the identity of IS&T as an effective service organization;
  
• excellence in project execution and management - on schedule, on budget delivery of hardware and software systems that meet or exceed client expectations;
  
• personnel development - giving each member of the IS&T community the opportunity to contribute to the full extent of his or her capabilities.